Zoran Dragičević, PhD

Enterprise D365 F&O & ERP Delivery

D365 F&O delivery and real-time ERP observability — on time, on budget

19 projects delivered on time and on budget — from single-site manufacturing to multi-plant operations. Real-time visibility. No surprises.

PhD — Business Informatics 7 publications · 66 citations 25+ yrs enterprise delivery

Running D365 at enterprise scale brings uncomfortable questions: What will the next Microsoft update break? Where is the process bottleneck hiding — and who actually has access? Most environments run in the dark. I built my practice to fix that.

19
Projects on time,
on budget
38%
Revenue growth
(Boksit, 2005–2024)
300+
Users in production
(ERP + Portal)
5
Custom observability
dashboards

Trusted by

Ragn-Sells ArcelorMittal Boksit Soligna Drina Insurance

Enterprise delivery on Microsoft Dynamics 365 & Azure.

The one-architect advantage

No layers between you and the person who designs and builds.

Swipe to compare →

dragIT
Big agency
Generic tool + DIY
Who designs & builds
One senior architect, end-to-end
Junior teams, handoffs
You glue it together
Customization
Light, upgrade-safe
Heavy custom debt
Breaks on every update
Observability
Included (Mission Control)
Sold as a separate product
Absent
Time to value
Weeks, not quarters
Months, fixed milestones
Unknown
Cost model
Fixed and transparent
Burn rate plus surprises
Licenses plus your hours
Accountability
One owner, no layers
Multi-team dilution
You are the owner
"I'm impressed. This is rarely seen."

External ISO auditor — on the Boksit ERP + Portal delivery, on time and on budget.

19
projects delivered on time, within scope, on budget
20+
external systems wired into one live monitoring layer (Ragn-Sells)
+38%
company revenue over the IT-strategy leadership period (Boksit, 2005–2024)
20–30%→100%
functional coverage in a 2-year major ERP migration (Drina Insurance)

The numbers are the proof

Every figure above is one I can defend in person, published with its measurement method and guardrail — no anonymous "major client" blurbs. The one third-party voice here is an external auditor, not a friend of mine.

Reply within 1 business day No drip campaign, no CRM GDPR: data is never sold, shared only with processors

Frequently asked

The six questions every D365 / ERP buyer asks before the first call.

What does the 30-minute discovery call involve?

We look at your D365 F&O or ERP environment together. I walk you through where the blind spots are — batch jobs, integrations, access, monitoring — and tell you what I'd do about them. No prep, no sales deck, no obligation. Most calls end with two or three concrete next steps.

Do you work with teams outside the region (EU / US)?

Yes. My anchor reference is Ragn-Sells in Sweden — a full D365 F&O implementation plus a live real-time monitoring layer across international teams, running in production since July 2026. I work in English, in the EU time zone, and hand off to partner integrators (e.g. Daxact) where a delivery team is required.

How do you handle Microsoft's biannual D365 F&O updates?

The core of the practice is upgrade-safe architecture: light, standard-first customization so that a platform update doesn't break custom code. Mission Control exists precisely to see the effect of an update on batch and integrations before your users do.

What is included in Mission Control (observability)?

Five business dashboards across UAT / TRAIN / PROD built on Azure App Insights, Log Analytics, Azure Data Explorer and KQL: order / load flow, batch jobs, DMF (Data Migration Framework) / BizTalk / ISV & third-party app integrations, and an IT overview — 20+ external systems wired in.

Can you work alongside our existing integrator or partner?

That's the usual shape. I bring architecture, delivery coordination and the monitoring layer; a local integrator (Daxact, M&I Systems) carries the build team. One accountable owner on architecture — no layers between you and the person who designed it.

What does "on time, on budget" mean in practice?

It means a fixed, transparent scope with a named owner and a published definition of done — 19 projects have held that line. When a milestone is at risk you hear it from me, not from a status report, with a recommended path before the date, not after.

Let's Walk Through Your Environment

30 minutes. No prep. We look at your D365 F&O (or ERP) together and I'll tell you where the blind spots are — and what I'd do about them.

Pick a time that works

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